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Free shipping on orders over $50 in Canada
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    FAQs

    1. What is Paradigm Spark’s shipping policy?

    We offer free shipping for orders of $50 or more. For orders less than $50, we charge a flat rate of $10. We roast on Sundays and dispatch shipments every Monday. Delivery typically takes 2-5 days, depending on your location.

    2. Does Paradigm Spark offer subscription products?

    Yes, you can subscribe 3 types of David Kim Coffee subscription pack and individual types of beans of Paradigm Spark line up directly on the product page.

    3. What is Paradigm Spark’s method for maintaining quality?

    We continuously develop and enhance our quality control processes by not only relying on taste but also by measuring and recording extraction data. The combination of subjective and objective metrics helps us maintain high standards for our products.

    4. How does Paradigm Spark ensure the quality of roasted coffee beans?

    We pack all coffees in air-tight bag with a one-way valve right after roasting to prevent further oxidization. We take samples from each batch to taste and measure extraction value with all team members to make sure the quality meets our standard or requires any improvement in the roasting process and brewing recipes.

    5. Does Paradigm Spark offer coffee classes, and are personal training?

    We offer classes in Brewing, Espresso, Sensory, Latte Art and Roasting. Essential and advanced classes are scheduled every month. For personal training on specific topics or competition coaching, please contact us at david@paradigmspark.com.

    6. Does Paradigm Spark provide consulting, educational resources, or workshops for wholesale clients?

    Yes, we offer a range of services for wholesale clients, including comprehensive consulting for those preparing to open a café or looking to enhance their coffee programs. We build consulting program and training program curated to your demand. You can either set the budget or hours for the project. Please fill out the consultation request form or the training request form to start the conversation. Please visit our Wholesale tab or contact us at david@paradigmspark.com for more details.

    7. Does Paradigm Spark collaborate with cafés, restaurants/bars, companies for pop-up events?

    Yes, we have organized events ranging from simple tastings to special collaborative activities with various cafés and bars/restaurants. We are open to creative ideas involving coffee!

    8. We are planing for a team activity. Do you offer coffee tasting?

    Yes, we can come to your office with our gears or can host your team activity at our cafe after the service hour. Email us about your team activity idea! We can make a fun general coffee knowledge session, coffee tasting or workshop for you!

    9. How can customers participate in Paradigm Spark’s events?

    Upcoming events can be viewed on the Event tab of our website. For updates on all events and promotions, please follow us on Instagram @paradigm_spark.

    10. What distinguishes Paradigm Spark?

    We are a dedicated group passionate about coffee and the communities we are involved in. We are committed to continuous learning and research to enhance our skills and are dedicated to sharing our knowledge to advance the industry with the next generation of young professionals.

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